Having trouble? Browse our frequently asked questions below.
StoryPad uses advanced AI models (such as Gemini and Qwen). After you enter a creative prompt, the AI automatically crafts the concept, writes the text, and renders stunning illustrated visuals.
Every image is a piece of art rendered in real time by AI — this typically takes 40–60 seconds. We are continuously working to improve generation speed. Thank you for your patience while the magic happens!
You can view all your creations anytime in your History. Download and export features are coming soon — stay tuned!
If you encounter inappropriate content in the Gallery, tap the report button on the artwork detail page, or email us at support@zekezone.cn. We have a zero-tolerance policy for violations.
Please check that your device is not on silent mode and that your network connection is stable. If the issue persists, try refreshing the page or restarting the app.
You can manage and cancel your subscription at any time via iOS Settings → Apple ID → Subscriptions. Cancellation takes effect at the end of the current billing period.
If you couldn't find the answer above, or have suggestions for us, feel free to reach out:
Email us at support@zekezone.cn